What to Do in the First 24 Hours After a Car Accident in Missouri
It happens faster than you can process it. One moment you’re merging onto I-44, and the next you hear the crunch of metal and feel the jolt. The other car ran a red light. Or maybe it was a rear-end collision on Highway 40 in morning traffic.
You step out of your vehicle shaking. The adrenaline is already masking any pain. And the other driver is already on their phone—possibly calling their insurance company before you’ve even caught your breath.
What you do in the next 24 hours matters enormously for your health, your safety, and any personal injury claim you may need to make. Here’s what you need to know.
Step 1: Stay at the Scene and Call 911
Never leave the scene of an accident, even a minor one. In Missouri, leaving the scene of an accident that involves injury, death, or significant property damage is a criminal offense.
Call 911. Even if everyone seems okay, you want a police report. That report becomes one of the most important pieces of evidence in any future insurance claim or lawsuit. Officers will document the scene, speak with both drivers and any witnesses, and note weather and road conditions.
Get the report number. You can request a full copy of the Missouri Uniform Crash Report from the responding agency, usually within a few days.
Step 2: Document Everything at the Scene
While you wait for police to arrive—and assuming you are not seriously injured—use your phone to document the scene:
- Photograph both vehicles from multiple angles, including all points of impact, license plates, and any skid marks or debris on the road.
- Get the other driver’s information: full name, driver’s license number, insurance company, policy number, and contact information.
- Collect witness information. If bystanders saw what happened, get their names and phone numbers before they leave. Witnesses disappear quickly.
- Write down what happened while it is fresh—the time, direction you were traveling, what the other driver did, road conditions, and anything the other driver said at the scene.
What people say at the scene can be significant. If the other driver says “I didn’t see you” or “I was looking at my phone,” write that down word for word.
Step 3: Be Careful What You Say
This is important: Do not apologize. Do not admit fault. Even saying “I’m sorry, are you okay?” can be interpreted as an admission of liability. Stick to the facts when talking to the other driver and to police.
You can be polite without accepting responsibility. Fault in Missouri accidents is determined by evidence, not by who seemed most apologetic at the scene.
Step 4: Seek Medical Attention—Even If You Feel Fine
This is the step most people skip, and it is the one they most often regret.
Adrenaline is a powerful painkiller. Whiplash, soft tissue injuries, and even concussions frequently don’t become symptomatic until 24 to 72 hours after the accident. By the time the pain sets in, the window for a clean medical record tying your injury directly to the accident has already started to close.
Go to an emergency room or urgent care the same day. Tell the doctors you were in a car accident and describe every symptom, no matter how minor. Those medical records are the foundation of your personal injury claim.
Failing to seek prompt medical attention gives the insurance company its favorite argument: that you weren’t seriously hurt.
Step 5: Notify Your Insurance—But Be Careful
You are required to report the accident to your own insurance company. Missouri is a fault state, meaning the driver who caused the accident is responsible for damages, and their insurance typically pays.
When speaking with any insurance company—including your own—stick to the basic facts. Do not give a recorded statement without first speaking to an attorney. Insurance adjusters are trained to ask questions in ways that can minimize your claim. A phrase like “I’m feeling okay, just a little sore” can be used against you later.
Step 6: Contact an Attorney Before the Insurance Offer Comes
Insurance companies move fast. Within days of your accident, you may receive a call with a settlement offer. It will sound reasonable. It is almost never enough.
Here’s why: the insurance company makes that offer before you know the full extent of your injuries. Medical treatment, missed work, physical therapy, and pain and suffering can add up far beyond that first offer—and once you sign a release, you cannot go back for more.
At Rosenblum Robbins, we represent personal injury clients across Missouri, including St. Louis, Jefferson City, Columbia, and Springfield. A free consultation costs you nothing, and it can make an enormous difference in the outcome of your case.
Don’t navigate the aftermath of a car accident alone.